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🇳🇬 Nigeria's #1 Conversational AI Platform · NCC Licensed

AI Agents for Voice,
WhatsApp & SMS.

One platform to deploy intelligent AI agents across every channel your customers use — phone calls, WhatsApp, and SMS — in Nigerian English and Pidgin, 24/7, at a fraction of human agent cost.

See All Channels
Trusted by
ACCESS BANK
MTN
AIRTEL
GLO
voicebip — live call Active
agentGood afternoon. Calling from First National Bank. Your outstanding balance is ₦850,000. How would you like to proceed?
callerAbeg, I go pay by Friday. You fit send the link to my WhatsApp?
#→ Promise-to-pay logged · WhatsApp handoff triggered · CBN compliant
Latency
342 ms
Sentiment
Positive
Language
EN + Pidgin
Outcome
Promise-to-Pay
₦15/min
AI Voice Cost
99.95%
Platform Uptime
01 — The Problem

Nigerian customer engagement is expensive,
inconsistent, and always offline.

The Old Way
₦100+/minute — human agents burn your budget fast
Only 8am–6pm — customers stranded outside office hours
30–40% annual agent turnover — constant retraining cost
Under 20% collections contact rate via phone alone
30%+ appointment no-shows — wasted capacity
No Pidgin, no WhatsApp AI, no two-way SMS
The Voicebip Way
AI across Voice, WhatsApp & SMS — 80% cost reduction
24/7 on every channel — never miss an interaction
Zero attrition — consistent quality every call & message
60%+ contact rate — multi-channel reach finds every debtor
Under 10% no-show — Voice + WhatsApp + SMS reminders
Nigerian English + Pidgin across all three channels
Cost reduction
vs. human agents at ₦100+/min
Channels supported
Voice · WhatsApp · SMS — one platform
Response latency
end-to-end STT + LLM + TTS pipeline
ASR accuracy
Nigerian English; 85%+ for Pidgin
02 — Channels

One AI brain. Three channels.

📞 Voice
🗣️
Voice AI Agent

Natural, Nigerian-accented phone calls that handle inbound and outbound interactions at scale. Collections, reminders, IVR replacement, and lead qualification — in English and Pidgin.

Inbound & outbound call automation
Nigerian English + Pidgin ASR & TTS
Real-time CRM integration mid-call
CBN-compliant collections scripts
<500ms response on local infrastructure
📲
WhatsApp AI Agent

Conversational AI on Nigeria's most-used messaging app. Handle queries, send payment links, confirm appointments, and run rich-media campaigns on WhatsApp Business API — 24/7.

WhatsApp Business API powered
Rich media: images, documents, buttons, lists
Seamless handoff from Voice calls
Automated payment link delivery
Broadcast campaigns with 2-way AI chat
📩 SMS
✉️
SMS AI Agent

Reach every Nigerian — even without smartphones or data. AI-powered two-way SMS for reminders, collections, delivery confirmations, and bulk campaigns across all networks.

Two-way conversational SMS — not just blasts
Direct routing via MTN, Glo, Airtel, 9mobile
Personalised variables per recipient
Delivery receipts & reply tracking
Automatic fallback when Voice or WhatsApp fails
W
Voicebip · WhatsApp Agent
● Online
Hello Chidi! 👋 Your loan payment of ₦75,000 is due on March 15th. Would you like to pay now or set a reminder?09:14 AM
I wan pay now. Send me the link abeg09:15 AM
Here's your secure payment link 🔗
pay.temlio.com/chidi-loan

Valid for 24 hours. Reply DONE once paid ✅09:15 AM
S
Voicebip · SMS Agent
● Active Campaign
SMS
FIRST BANK: Amaka, your appt with Dr. Obi is tmr Wed 10am. Reply YES to confirm or CHANGE to reschedule. -Voicebip08:00 AM
YES08:03 AM
Confirmed! ✓ Dr. Obi, Wed 15 Mar, 10:00am — 14 Admiralty Way, Lekki. Reply CANCEL to cancel.08:03 AM
Thank you08:04 AM
03 — Use Cases

Built for Nigeria's biggest industries.

🏦

Collections AI Agent

Automate CBN-compliant debt recovery at scale. Boost contact rates from 20% to 60%+, send payment links via WhatsApp mid-call, and handle 30/60/90-day portfolios with tailored strategies per tier.

Recovery rate +108%
Cost per collection ₦500
Contact rate 60%+
01
Upload debtor list — auto-scrubbed against CBN call-window rules and DNC registry
02
Personalized outbound calls — name, loan ID, amount, and due date injected per contact
03
Promise-to-pay captured — payment link dispatched via SMS or WhatsApp mid-call
04
Campaign report exported — per-account outcomes, recordings, and next-action recommendations
🏥

Appointment Agent

Reduce no-shows from 30%+ to under 10%. AI calls, WhatsApp messages, and SMS reminders 48hrs and 2hrs before appointments — reschedule on cancellation and fill waitlisted slots automatically.

No-show rate <10%
Front desk calls –70%
Show-up rate 90%+
01
48hr multi-channel reminder — Voice call + WhatsApp + SMS confirm attendance early
02
2hr same-day reminder — patient can reschedule in-call or reply via WhatsApp/SMS
03
Automatic waitlist fill — cancelled slot offered to next waiting patient immediately
04
Confirmation sent — SMS and WhatsApp details dispatched; calendar updated in real-time
📱

Inbound AI Agent

Replace legacy IVR trees with conversational AI. Handles balance checks, plan changes, SIM issues, and troubleshooting. Understands "abeg check my balance" and "wetin happen to my data" naturally.

Calls resolved 60%
Annual savings ₦500M+
IVR abandonment gone
01
Free-form speech input — caller speaks naturally; AI detects intent without menus
02
Live API data pull — balance and usage fetched from core systems in real time
03
Pidgin code-switching — AI shifts language when caller switches mid-conversation
04
Warm escalation — complex issues transferred to human agents with full context
📋

Lead Qualification Agent

AI conducts BANT discovery on cold and warm leads, scores prospects, and warm-transfers only qualified leads to your team. Automate renewal reminders to cut lapse rate from 35% to under 15%.

Renewal lapse <15%
Agents handle hot leads only
01
BANT qualification call — Budget, Authority, Need, Timeline assessed conversationally
02
Lead scoring — responses pushed into Salesforce or HubSpot automatically
03
Warm transfer — qualified leads connected to available agents instantly
04
Nurture sequences — not-ready leads scheduled for follow-up at agreed intervals
🏭

Order Confirmation Agent

Confirm orders and schedule deliveries with thousands of distributors via automated calls and SMS. English and Pidgin now; Hausa launching Q4 2026 for Northern Nigeria.

Order accuracy 95%+
Distributors reached 2,500+
01
Outbound confirmation — AI calls every distributor; confirms or flags discrepancies
02
Delivery scheduling — AI negotiates windows based on availability and route
03
Rural network resilience — call drops retried; SMS fallback when voice fails
04
Structured feedback — field sentiment exported to ERP automatically
💬

WhatsApp AI Agent

Deploy a fully conversational AI on WhatsApp Business API. Handle queries, send payment links, confirm appointments, and run campaigns with intelligent 2-way follow-up — on Nigeria's most-used messaging channel.

01
Connect WhatsApp Business API — verified number onboarded in 48hrs; existing numbers portable
02
AI handles inbound queries — balance checks, order status, booking, payment links, document delivery
03
Broadcast + 2-way campaigns — rich-media to opted-in contacts; AI responds to every reply
04
Voice call handoff — when a Voice call triggers a WhatsApp action, full context carries over instantly
📩

SMS AI Agent

Two-way AI-powered SMS that works on any phone, with or without data. Reach every Nigerian with personalised conversational SMS across MTN, Glo, Airtel, and 9mobile.

Network reach 200M+
No internet required
Delivery rate 99%+
01
Upload & personalise — name, amount, date, and links injected per recipient automatically
02
Direct MNO routing — via Temlio's direct connections to MTN, Glo, Airtel, and 9mobile
03
AI handles replies — customers reply YES, NO, or free text; AI interprets and responds
04
Fallback automation — when Voice fails, SMS follow-up triggers automatically
04 — Platform

Everything you need to go live.

🎙️
Nigerian Accent ASR

Fine-tuned on 5,000+ hours of Nigerian English and Pidgin. Code-switching, slang, and regional accents from Lagos to Kano.

🔊
Natural Nigerian TTS

AI voices that sound like Lagos, Abuja, or Port Harcourt — not London or New York. Streaming synthesis in 150ms.

📞
Outbound Voice Campaigns

Upload contact lists, set schedule windows, and launch personalised AI calls to thousands simultaneously.

💬
WhatsApp Business API

Full two-way WhatsApp AI with rich media, buttons, and list messages. Broadcast campaigns with intelligent reply handling.

📩
Two-Way SMS Engine

Not just blasts — AI interprets every reply and responds conversationally. Direct MNO routing for 99%+ delivery rates.

🔀
Omnichannel Orchestration

Start on Voice, continue on WhatsApp, follow up via SMS. Full conversation context carried across every channel switch.

⚖️
CBN Compliance Engine

Enforced call windows, mandatory disclosures, DNC scrubbing, and prohibited language detection built-in from day one.

📊
Real-Time Analytics

Unified dashboard across Voice, WhatsApp, and SMS — outcomes, sentiment scores, delivery rates, and response rates.

🔗
CRM & API Integrations

Native connectors for Salesforce, HubSpot, and custom REST APIs. Data pulled live; outcomes pushed back automatically.

🔒
NDPR Compliant

AES-256 encryption, Nigeria-based data residency, 7-year retention for regulated industries, full audit trail.

🔄
IVR Migration Tool

Import existing IVR decision trees and convert to conversational AI flows in one click. Run parallel, then cut over.

🤖
Shared AI Context

One AI brain remembers every interaction across Voice, WhatsApp, and SMS — no customer ever has to repeat themselves.

05 — Process

From setup to live in 48 hours.

STEP 01🗂️
Upload or Connect

Upload your contact list or connect via SIP, WhatsApp Business API, or REST API integration.

STEP 02🤖
Configure Agent

Choose channels (Voice, WhatsApp, SMS), voice persona, language, and industry-specific templates.

STEP 03
Compliance Check

Automated DNC scrub, CBN call-window validation, and consent checks before any outreach begins.

STEP 04🚀
Launch & Monitor

Go live with one click. Monitor every call, message, and SMS in real-time from your unified dashboard.

06 — Demo

Hear and see Voicebip in action.

📞 Bank Collections Call
2:14
"Abeg, I go pay by Friday. You fit send the link to my WhatsApp?"
💬 WhatsApp Appointment Bot
Live chat
📩 SMS Collections Reminder
2-way SMS
AI: "Your payment of ₦45,000 is overdue. Reply PAY for link or CALL for agent." · Customer: "PAY"

Want a live demo on your number — Voice, WhatsApp, or SMS?

07 — Analytics

Every interaction. Fully measured.

📞Voice
resolution rate
48,392 calls this month · ₦15/min avg
💬WhatsApp
response rate
12,840 conversations · 98% read rate
📩SMS
delivery rate
89,200 messages sent · 41% reply rate
Campaign Performance — March 2026
● Live
Completion Rate
↑ +12% vs last month
Avg Latency
↓ –28ms vs target
CSAT Score
↑ +0.4 vs last month
Interactions by channel · last 7 days
Mon
Mon
Mon
Tue
Tue
Tue
Wed
Wed
Wed
Voice
WhatsApp
SMS
Call Outcomes — Collections Campaign
Voice
Promise-to-Pay
40%
Payment Completed
25%
Call-back Scheduled
17%
No Answer / Other
18%
Recovery rate improvement
+108% vs human agents baseline
Live Interaction Feed
● Streaming
📞
Collections call — Chidi A. · Loan ref #LN-48291
Promise-to-pay captured · ₦85,000 · Payment link sent via WhatsApp
Just now
Promise-to-Pay
💬
WhatsApp booking — Amaka O. · Dr. Obi cardiology
Appointment confirmed Thu 10am · SMS reminder scheduled
2m ago
Confirmed
📩
SMS campaign — 340 debtors reached · First Bank Q1
142 replied PAY · 89 replied CALL · 109 no response → retry in 4hrs
5m ago
42% Reply Rate
📞
Inbound — Telco customer · SIM swap request
Identity verified · SIM swap initiated · Resolved without human agent
8m ago
Self-Served
💬
WhatsApp payment — Ibrahim M. · Loan repayment
₦45,000 payment link clicked · Awaiting confirmation
11m ago
Pending
See your own data in the dashboard
Book a demo and we'll show you a live analytics walkthrough with your industry's metrics.
08 — Testimonials

Nigerian leaders trust Voicebip.

Our recovery rate doubled in 90 days. The CBN compliance features gave our legal team confidence from day one. The WhatsApp payment link handoff is a game-changer.

A
Adaeze O.
Head of Collections, Tier-1 Bank, Lagos

No-show rates dropped from 32% to 8% in the first month. The SMS + WhatsApp combo reminder is the reason — patients confirm on whichever channel they prefer.

E
Dr. Emeka N.
COO, Private Hospital Chain, Abuja

We automated 58% of inbound calls in Phase 1. The omnichannel capability — Voice, WhatsApp, SMS from a single platform — is something no other vendor in Nigeria offers.

C
Chinedu E.
VP Customer Experience, Major Telco, Lagos
09 — Infrastructure

Enterprise-grade, built for Nigeria.

🏛️
NCC Licensed

VAS & PNL licensed by the Nigerian Communications Commission. Operating within Nigeria's regulatory framework from day one.

🔒
NDPR Compliant

All data stored within Nigeria. AES-256 at rest, TLS 1.3 in transit. 7-year retention for regulated industries.

📡
Direct MNO Interconnect

Direct peering with MTN, Glo, Airtel & 9mobile for Voice and SMS. Superior quality impossible for international rivals to replicate.

🔄
99.95% Uptime SLA

Active-active dual data centers in Nigeria. Generator-backed. Automatic failover. Under 4.38 hours downtime per year guaranteed.

🇳🇬 Voice · WhatsApp · SMS · NCC Licensed

Reach every Nigerian customer,
on every channel.

Join Nigerian banks, hospitals, and telcos transforming customer engagement with Voicebip — across Voice, WhatsApp, and SMS.